Privacy Policy at b678

Introduction

b678 operates as Bangladesh's trusted online casino and sports betting platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We are committed to protecting the privacy and security of every player who registers or browses our platform. This Privacy Policy explains in clear, plain English exactly what personal information we collect from you, how we use that information, with whom we may share it, and what rights you hold with respect to your own data.

By accessing or using the b678 platform — whether on a mobile browser, the web app, or through any related service — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately. This policy applies to all players aged 21 and above who are eligible to use the b678 service.

Information We Collect

We collect several categories of information to deliver a safe, personalized, and reliable gaming experience. The information we collect falls into three broad groups: information you provide to us directly, information generated automatically during your use of the platform, and information obtained from trusted third-party providers.

Information You Provide Directly

• Full name and date of birth (for age verification — players must be 21 years or older)
• Email address and mobile phone number used during account registration
• Residential address, city (e.g. Dhaka, Chittagong, Sylhet), and country of residence
• Government-issued identity documents submitted for KYC verification (e.g. National ID card, passport)

Information Collected Automatically

• IP address, device type, operating system, and browser type at time of access
• Geolocation data (country and region level) derived from your network connection
• Pages visited, session duration, game history, bet amounts, and in-platform interactions
• Cookie identifiers and similar tracking technologies — see the Cookies section below for full details

Information from Third Parties

• Transaction confirmation data from payment processors such as bKash, Nagad, Rocket, and Upay
• Identity verification results from KYC service partners when enhanced due-diligence is required
• Fraud-detection signals from anti-fraud and security partners used to protect all users on the platform

How We Use Your Information

b678 uses the personal data we collect strictly for the purposes described in this policy. We do not sell your data to third parties, and we do not use your data for purposes beyond what is set out below.

• Account creation, verification, and management — to set up and maintain your b678 player account securely
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Visa, Mastercard and other supported payment channels
• Providing customer support and responding to queries, complaints, and account disputes in a timely manner
• Personalizing your gaming experience — recommending cricket betting markets, slot titles, or live casino tables based on your activity
• Enforcing responsible gaming policies — monitoring play patterns to identify problem gambling behavior and applying self-exclusion or deposit limits when necessary
• Complying with applicable laws and regulations, including anti-money laundering requirements, fraud prevention obligations, and record-keeping duties

Sharing Your Information

b678 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may, however, share your data with certain trusted partners and in specific situations, as described below.

Payment Processors

To process deposits and withdrawals, b678 shares the minimum necessary transaction data with payment providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These providers operate under their own privacy policies and are bound by applicable financial data protection standards.

Regulatory and Legal Obligations

b678 may be required to disclose user information in response to a valid legal request from a competent authority, a court order, or to comply with applicable laws. We will only disclose the information strictly necessary to fulfill such a requirement and will, where legally permissible, notify affected users in advance.

Service Providers and Technology Partners

We engage trusted technology and service providers (such as cloud hosting, analytics, and anti-fraud vendors) who may process data on our behalf. All such providers are contractually obligated to handle your data only as instructed by b678 and to maintain appropriate security measures.

Cookies and Tracking Technologies

b678 uses cookies and similar web technologies to improve site performance, remember your preferences, and help us understand how our platform is used. The types of cookies we use include:

• Essential cookies — required for the platform to function, including maintaining your login session and securing transactions
• Functional cookies — store your language preference, display settings, and other account preferences to personalize your visits
• Analytics cookies — help us measure traffic, identify popular games, and improve the overall user experience across Bangladesh
• Security cookies — detect suspicious activity and protect your account and funds from unauthorized access

You may disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the b678 platform and your ability to log in or complete transactions.

Data Security

b678 applies industry-standard security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, hashed and salted password storage, two-factor authentication options for account access, and routine security audits of our infrastructure.

While we apply rigorous controls, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, b678 will notify affected users without undue delay and take all reasonable steps to contain the breach and mitigate its effects.

Data Retention

b678 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected. Account data is retained for the lifetime of your active account and for a further period as required by applicable anti-money laundering and financial record-keeping laws. If you close your account, your data may be retained for up to five (5) years from the date of closure to satisfy legal and regulatory obligations.

Data that is no longer required and has passed its mandatory retention period is securely deleted or anonymized so that it can no longer be linked to you as an individual.

Your Rights

As a user of the b678 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at the email address listed in the Contact section below.

• Right of Access — you may request a copy of all personal data b678 holds about you
• Right to Rectification — you may request correction of inaccurate or incomplete personal data
• Right to Erasure — you may request deletion of your personal data, subject to our legal retention obligations
• Right to Restrict Processing — you may request that we limit how we use your data in certain circumstances
• Right to Data Portability — you may request a structured, machine-readable export of the personal data you have provided to b678

We will process all data rights requests within a reasonable period, and no later than 30 days from receipt of a valid request. We may ask you to verify your identity before processing the request.

Third-Party Payment Providers

When you make a deposit or withdrawal on b678, you will interact with third-party payment gateways such as bKash, Nagad, Rocket, and Upay. These services are operated independently and have their own terms of service and privacy policies that govern how they handle your payment information. b678 is not responsible for the data practices of these independent providers.

We encourage you to review the privacy policies of any payment provider you use in connection with your b678 account. b678 will never ask you to share your bKash PIN, Nagad PIN, or any payment provider authentication credentials with our support staff or via any b678 communication channel.

Children's Privacy

The b678 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that data has been collected from a minor, we will delete that data immediately and close any associated account. If you believe that a minor has registered on b678, please contact us at the address provided below so we can take prompt action.

Changes to This Privacy Policy

b678 reserves the right to update or amend this Privacy Policy at any time, in response to changes in applicable law, our business operations, or user feedback. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or via an in-platform announcement.

Your continued use of the b678 platform after any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way b678 handles your personal data, our support team is available 24/7 and will respond to all privacy-related queries promptly.

Email us at: [email protected]